F.A.Q.
How much capacity available each month?
To meet customer demand, our product production capacity starts from 20 MT (Metric Tons) per month, while for Palm Products it reaches 10,000 MT (Metric Tons) per month. However, we can adjust customer requests under certain conditions.
How does PT. Cipta Karya Santara industry the quality of the product?
To ensure the quality of our products, we conduct quality control, including:
We work closely with local farmers and adhere to stringent quality control measures at every stage of production.
We provide samples to customers before producing on a large scale to ensure the desired quality.
Final inspection before shipping to ensure everything complies with the customer’s requests.
What is the the MoQ?
Our minimum order is optional; we will accommodate customer requests. For more details, please see the Product Catalog.
Can i request a sample?
We offer complimentary samples to our consumers. However, shipping costs are borne by the customer.
For further information, please contact our customer service at:
Email: Support@bangkaekspor.com
WhatsApp: +6282131399139 for fast response.
What are the payment methods?
The payment methods we accept are:
Cash in advance
Telegraphic Transfer (TT)
Irrevocable Letter of Credit (L/C)
For efficiency, we only accept United States dollars (USD) for international transactions and Indonesian rupiah (IDR) for local transactions.
